BETAFENCE GUARANTEE
The quality for more than 135 years

PRODUCT GUARANTEE - REGION EUROPE*

Polyester, PVC or Zincalu^® Super coated Betafence fencing products installed more than 3km from saline water

EXCLUSIONS FOR BOTH GUARANTEES

• Betafence products that are not taken up in the standard product list available on the Betafence internet website. This list is issued yearly.
• Damage caused by installation, not in compliance with the instructions of Betafence; fencing installed at a temperature below 0°C for PVC-coated products and privacy fencing or below -10°C for polyester-coated products.
• Parts of the fence which are intentionally left uncoated for earthing purposes
• Damages caused by temperatures above 50°C.
• Damage caused during storage, handling, transformation, installing, or after erecting the product. The possible detrimental impact caused by non-compatible products. Damage caused by the wind for privacy fencing.
• Fences installed less than 3 km from saline water, as well as the entire islands in the Atlantic, Pacific, or the Indian Ocean (except for products defined for “extreme guarantee” see below). Corrosion due to abnormal levels of aggressive chemicals or environmental corrosivity higher than Class C3 (ISO 9223).
• Coating defects which are not noticeable with the naked eye at more than 5 meters of the fence. Red rust less than 2% of total coated surface per unit. White rust. Decoloration of coating and stains.
• Superficial rust or pitting on the surface of stainless steel components might occur, however, the function is guaranteed.
• Privacy fencing: Limited deformation as long as the functionality is not impacted. Direct and indirect damages caused by wind and other extreme weather conditions such as storms with hail and lightning.
• Gates: The guarantee of operation; the automation components and lock are limited to 2 years or 20.000 cycles from the start-up date, whichever is the earliest (see further details on guarantee exclusion on automation & components). Deformation of the wing of a sliding gate without heat shields due to heating up by the sun at one side; when the wing is installed more or less along the north-south axis and in combination with dark colors such as RAL9005, RAL6005, RAL7016, and other colors with L value (CIE 1976 Lab)  below 35. The CE certification of the Betafence gates is based on EN 13241-1 and EN 12424.  As a consequence, the wind load class of the gate is defined for a closed position of the gate and is not valid for an open position.
• Posts with hollow section (for example Nylofor post; Bekaclip posts…) installed in a concrete wall (without the use of a footplate) or installed in such a way that the bottom of the post is blocked by concrete (possible water infiltration cannot drain away into the soil).
• This guarantee does not cover failure or damage due to improper use or application, soil or structural movement, natural disasters, fire, abuse or misuse, vandalism, war, negligence, failure to perform proper routine maintenance.
• In case of a complaint, the invoice will be requested by Betafence to verify the purchase date of the products. The guarantee is only valid once the full payment of the invoice has been received.

Guarantee conditions Edited on April 2017
- Internet revision in February 2019: Extreme range coating added
- Internet revision in September 2019: Exclusion paragraph added
- Internet revision in December 2019: Deletion Fortinet Super, Medium, Pantanet Protect, Nylofor 3D Multi, Bekafor Essential
- Internet revision in February 2020: Posts with hollow section installed in a concrete wall exclusions
- Internet revision in March 2020: Sliding gate deformation without a heat shield.
- Internet revision in June 2020: Gate structure modification exclusion
- Internet revision in September 2020: Degressivity irrespective amount of the invoice modification
- Internet revision in November 2020: Range update

D. Declercq: Group quality | K. Van Waes: Product Mgmt