For the other world region, please refer to the correct page : Southern Africa | Apac
Betafence Belgium NV and its subsidiaries (hereafter “Betafence”) guarantee hereby its Betafence branded fencing products for a period of 10 years starting from the date of invoice. This guarantee covers production defects as well as its state of preservation. Upon validation of the complaint by Betafence, Betafence engages either to repair the product or to replace the defective product – materials only. The guarantee excludes coverage of possible direct and indirect costs. The guarantee conditions apply differently in the function of the invoiced value of the fencing materials:
- For an invoiced value below 250.000 €: repair or replacement of the material at a degressive rate:
Year 1 and 2: replaced at 100%
Year 3 and 4: replaced at 90%
Year 5 and 6: replaced at 80%
Year 7 and 8: replaced at 60%
Year 9 and 10: replaced at 50%
- For an invoiced value higher than 250.000 €, no automatic product guarantee will be applied. Only a project-specific guarantee is valid. Any request for a “Project Guarantee” needs to be made at the time of quotation. Products and product coatings will be verified and optimized in function of the specific project location by Betafence Group Quality & Technology. The customer will receive a project-specific Guarantee certificate.
In case of dispute, an independent inspection authority of repute may be engaged to establish the true nature of the claim.
Products in a highly corrosive environment:
The same guarantee conditions and exclusions as mentioned for 10 YEARS STANDARD GUARANTY are applied to a shortlist of “EXTREME” products when installed close to the sea. These specific products are mentioned separately on the list. The “EXTREME” guarantee is valid when fencing products are not in direct contact with saltwater or installed just above saltwater.
Product category | Products brand | Coating |
Standard 10 years guarantee |
Extended guarantee |
---|---|---|---|---|
Chainlink | Plasitor | PVC | Yes | Yes |
Knotted mesh |
Ursus Heavy Ursus Heavy AS |
ZNAL SUPER | Yes | No |
Welded mesh fences on rolls |
Pantanet Essential Pantanet Light |
PVC | Yes | No |
Welded mesh fences on rolls | Pantanet Basic Pantanet Family Fortinet Protect |
PVC | Yes | Yes |
Residential/Decorative panels |
Bekafor Classic | PVC | Yes | Yes |
Residential/Decorative panels | Zenturo Classic Zenturo Super Decofor |
PES | Yes | No |
Railing panels |
CreaZen | PES | Yes | No |
Medium security 3D Panels |
Nylofor 3D Light II Nylofor 3D Nylofor 3D XL Nylofor 3D Super |
PES | Yes | No |
Medium security 3D Panels | Nylofor 3D "Extreme" | HDG + PES or ZALS + PES Double Coating |
Yes | Yes |
Medium Security 2D Panels |
Nylofor F Nylofor 2D Nylofor 2DS |
PES | Yes | No |
Medium Security 2D Panels | Nylofor 2DS "Extreme" | HDG + PES Double Coating |
Yes | Yes |
High-Security Panels |
Securifor Flat Securifor 2D |
ZNAL SUPER | Yes | No |
High-Security Panels | Securifor 2D Securifor 3D Securifor 4D Securifor flat Securifor Super 6 |
PES | Yes | No |
High-Security Panels | Securifor "Extreme" Securifor 2D "Extreme" |
Znal Super + PES Double Coating |
Yes | Yes |
Privacy solutions |
Collfort Horizen Screeno Line Screeno Wave |
- | Yes | No |
Round Fencing posts |
Round post Bekaclip (48-60-70) |
PES | Yes | No |
Profiled Fencing posts |
Bekafix Bekasport Izifix Bekasecure |
PES | Yes | No |
Profiled Fencing posts | Bekafix "Extreme" Bekafix Ultra Bekasecure "Extreme" |
HDG + PES Double Coating |
Yes | Yes |
Square Fencing posts |
Zenturo post Nylofor/Twilfix post Decofor post Lox post (D, E, O, U) & O-Lox Super Securifor post |
PES | Yes | No |
Square Fencing posts | Securifor post "Extreme" | HDG + PES Double Coating |
Yes | Yes |
Accessories | Tension wire | FUBO | Yes | Yes |
Accessories | Tension wire Tension Bar |
PVC | Yes | Yes |
Accessories | Professional strengtheners Bekafix fixation |
PES | Yes | No |
Accessories | Professional strengtheners "Extreme" Bekafix fixation "Extreme" Bekafix floorplate "Extreme" Bekafix bent arms "Extreme" |
HDG + PES Double Coating |
Yes | Yes |
Accessories | Fortinet Clips | Stainless steel | Yes | Yes |
Barbed wire |
Motto | Zincalu 10 | Yes | No |
Barbed wire | Motto "Extreme" | Zincalu 10 Super | Yes | Yes |
Swing gates |
Egidia Bekafor Classic CreaZen Egidia M50, SQ20, 2D, 3D Robusta-Nylofor Zenturo |
PES | Yes | No |
Swing gates | Robusta-Nylofor | HDG + PES | Yes | No |
Swing gates | Robusta "Extreme" | HDG + PES Double Coating |
Yes | Yes |
Sliding gates* | Robusta SC & SR Egidia SC Essential |
PES |
Yes |
No |
Sliding gates* | Robusta SC & SR "Extreme" | Epoxy + PES Double Coating |
Yes | Yes |
Speed Folding gate* |
Faldivia | HDG + PES | Yes | No |
Speed Folding gate* | Faldivia "Extreme" | HDG + PES Double Coating |
Yes | Yes |
Turnstiles* |
BT4/BT5 | ALU + PES | Yes | No |
* 10-year guarantee only on coating; two years guarantee on automation and components of the gates DC = Double Coating
Guarantee conditions Edited on April 2017
- Internet revision in February 2019: Extreme range coating added
- Internet revision in September 2019: Exclusion paragraph added
- Internet revision in December 2019: Deletion Fortinet Super, Medium, Pantanet Protect, Nylofor 3D Multi, Bekafor Essential
- Internet revision in February 2020: Posts with hollow section installed in a concrete wall exclusions
- Internet revision in March 2020: Sliding gate deformation without a heat shield.
- Internet revision in June 2020: Gate structure modification exclusion
- Internet revision in September 2020: Degressivity irrespective amount of the invoice modification
- Internet revision in November 2020: Range update
- Internet revision in June 2021: Range update & Privacy disclaimer adaptation
- Internet revision in October 2021: Exclusion for rust caused by cutting the product
- Internet revision in February 2022 and January 2023 : Exclusion guaranty for gates modification
D. Declercq: Group quality | K. Van Waes: Product Mgmt