BETAFENCE GUARANTEE | SOUTHERN AFRICA REGION
The leader in quality for more than 140 years

PRODUCT GUARANTEE - SOUTHERN AFRICA REGION*

*PVC or Zincalu® Super coated Betafence fencing products manufactured in South Africa.

 

Betafence LogoDEFINITION OF THE 10 YEARS DEGRESSIVE GUARANTEE 

Betafence fencing products with Zincalu® Super coating (listed in table below) installed more than 5km from saline water. 

Guardiar South-Africa (Pty) Ltd, manufacturer of Betafence products in South Africa, (hereafter “Guardiar”) hereby guarantees Betafence branded products for a period of ten (10) years starting from the last date of install stated on the guarantee certificate (the “Guarantee Period”). It is issued specifically for a certain site and covers products installed in an atmosphere with corrosivity Class C1, C2, C3 in accordance with ISO 9223. The guarantee is authenticated by a numbered “certificate of guarantee”.  

This guarantee covers all production defects of this Guardiar product as well as its state of preservation, for temperatures between minus 30°C and plus 50°C provided that the product is not erected at temperatures below 0° C (PVC coated products) or below -10° C (other products).  

This guarantee does not cover damage caused by the customer’s negligence, the customer’s intentional or malicious damage of the product, natural disasters, extreme weather conditions, force majeure, or ‘acts of God’.  

This guarantee is limited only to (i) the repair of the product; or (ii) the replacement of the product installed, which such options shall be at Guardiar’s sole discretion.  

Upon validation of the claim by Guardiar, and if simple repair is not possible, then Guardiar engages to replace the defective Guardiar products free of charge, materials only, excluding coverage of possible direct and indirect costs, at the following rate: 

Year 1 and 2: replaced at 100% 
Year 3 and 4: replaced at 90%  
Year 5 and 6: replaced at 80% 
Year 7 and 8: replaced at 60% 
Year 9 and 10: replaced at 50% 

This guarantee shall be construed and interpreted in accordance with the laws of the Republic of South Africa. Any dispute arising from or in connection with this guarantee shall be finally resolved in accordance with the Rules of the Arbitration Foundation of Southern Africa applicable to international arbitration by an arbitrator appointed by the Foundation. The seat of the arbitration be shall Cape Town, South Africa.  

 

 

Extreme 10 years guarantyDEFINITION OF THE 10 YEARS EXTREME GUARANTEE 

Betafence fencing products installed less than 5km from saline water with Zincalu® Super and additional PVC coating. Refer to list below 

Guardiar South-Africa (Pty) Ltd, manufacturer of Betafence products in South Africa, (hereafter “Guardiar”) hereby guarantees Betafence products for a period of ten (10) years starting from the last date of install stated on the guarantee certificate (the “Guarantee Period”). It is issued specifically for a certain site and covers products installed in an atmosphere with corrosivity Class C4, C5 in accordance with ISO 9223.  The “EXTREME” guarantee is valid when fencing products are not in direct contact with saltwater or installed just above saltwater. The guarantee is authenticated by a numbered “certificate of guarantee”. 

Upon validation of the claim by Guardiar, and if simple repair is not possible, then Guardiar engages to replace the defective Guardiar products free of charge, materials only, excluding coverage of possible direct and indirect costs, at the following rate: 

Year 1 and 2: replaced at 100% 
Year 3 and 4: replaced at 90%  
Year 5 and 6: replaced at 80% 
Year 7 and 8: replaced at 60% 
Year 9 and 10: replaced at 50% 

The same guarantee conditions and exclusions as mentioned for 10 YEARS DEGRESSIVE GUARANTY are applied to a list of products with a Zincalu® Super base coating and an additional PVC coating. These specific products are mentioned separately on the list below. 

Betafence 10 yeaers guaranteeDEFINITION OF THE 10 YEARS STRAIGHT GUARANTEE 

Betafence fencing products installed more than 5km from saline water with Zincalu® Super and additional PVC coating. Refer to list below.

The same guarantee conditions and exclusions as mentioned for 10 YEARS DEGRESSIVE GUARANTY are applied to a list of products with a ZincAlu® Super base coating and an additional PVC coating. 

Upon validation of the claim by Guardiar, and if simple repair is not possible, then Guardiar engages to replace the defective Guardiar products free of charge, materials only, excluding coverage of possible direct and indirect costs, at the following rate: 

Year 1 up to and including year 10: replaced at 100%   

EXCLUSIONS FOR ALL THREE GUARANTEES** 

- Guardiar Betafence branded products that are not taken up in the standard product list available on Betafence.com. This list is issued yearly. 
- Products, which are not supplied by Guardiar, including any possible detrimental impact of these on Guardiar products.  
- Damage caused by installation not in compliance with the instructions of Guardiar.  
- Damage caused during storage, transportation, handling, installing, or after erecting the product, or when the product is used for purposes other than which it is intended.  
- Spots of red rust on the welds on ZincAlu® Super coated products without PVC. The red rust will disappear after some time depending on the weather conditions.   
- Parts of fence intentionally left uncoated for earthing purposes 
- Damages caused by temperatures above 50°C 
- Superficial rust or pitting on the surface of stainless-steel components might occur, however, the function is guaranteed 
- Corrosion due to abnormal levels of aggressive chemicals or to unexpected factors that were not mentioned by the applicant at the time of the guarantee request.  
- Corrosion of the buried parts of the product where the corrosion is due to alkalinity or acidity of the soil or corrosive elements present in the soil.  
- Coating defects which are not noticeable with the naked eye at more than 5 meters from the fence. 
- A limited number of rust spots with a surface of maximum 5% of the total surface of the individual products. White rust is excluded, as well as decolouration of coating and stain.
- Direct and indirect damages caused by wind and other extreme weather conditions such as storms, hail, and lightning. 
- This guarantee does not cover failure or damage due to improper use or application, soil or structural movement, natural disasters, fire, abuse or misuse, vandalism, war, negligence, failure to perform proper routine maintenance.  
- This guarantee is only valid once full payment has been received. 

** Refer to the final signed and authorized guarantee certificate for full terms & conditions of all guarantees. 

 

 

PRODUCT LIST AND APPLICABLE GUARANTEE

 

Category Product Core & coating Standard 10 years*
Environment C1-2-3
> 5km from seaside
10 years* eXtreme Guarantee
Corrosive Environment C4-5
(not project-specific)
**ETO (Engineered to order) /
Special Request / Project Specific
(C4-5 Environment) 10 years* eXtreme
* exclusions, terms, and conditions apply and are subject to change. Refer to Betafence website for the latest information.
** site location and conditions to be declared in advance. The request must be received before the final quotation is issued.
Bent panel Nylofor Medium ZA + PVC Straight Degressive On Request
Bent panel Nylofor Medium ZA Degressive No On Request
Bent panel Securifor 25 3D ZA + PVC Straight Degressive On Request
Bent panel Securifor 25 3D ZA Degressive No On Request
Bent panel Securifor 3510/8 3D  ZA + PVC Straight Degressive On Request
Bent panel Securifor 3510/8 3D  ZA Degressive No On Request
Bent panel Securifor  3510 3D ZA + PVC Straight Degressive On Request
Bent panel Securifor 358 3D ZA Degressive No On Request
Bent panel Securifor 3D R V8 & V10 ZA + PVC Straight Degressive On Request
Bent panel Securifor 3D R V8 & V10 ZA Degressive No On Request
Flat Panel Securifor 2D ZA + PVC Straight Degressive On Request
Flat Panel Securifor 2D ZA Degressive No On Request
Flat Panel Securifor 358 Singleskin ZA + PVC Straight Degressive On Request
Flat Panel Securifor 358 Singleskin ZA Degressive No On Request
Flat Panel Securifor 3510 Singleskin ZA + PVC Straight Degressive On Request
Flat Panel Securifor 3510 Singleskin ZA Degressive No On Request
Flat Panel Securifor 358 Dublo ZA + PVC Straight Degressive On Request
Flat Panel Securifor 358 Dublo ZA Degressive No On Request
Flat Panel Securifor 358 Doubleskin ZA + PVC Straight Degressive On Request
Flat Panel Securifor 358 Doubleskin ZA Degressive No On Request
Post Bekafix Secure HDG Degressive No N/A
Post Bekafix Secure HDG & Powder Degressive No On Request
Post Bekafix Secure HDG & PVC (ETO) Straight Degressive On Request
Post IPE HDG Degressive No N/A
Post IPE HDG & Powder Degressive No On Request
Post IPE HDG & PVC (ETO) Straight Degressive On Request
Cover plate Cover plate HDG Degressive No N/A
Cover plate Cover plate HDG & Powder Degressive No On Request
Cover plate Cover plate HDG & PVC (ETO) Straight Degressive On Request
Fixator*** Flat-Max Stainless Steel (304) Straight Degressive On Request (stainless steel 316)
Fixator*** Flat-Max 3CR12 Degressive No N/A
Fixator*** Spider Fixator (Nylofor) Stainless Steel (304) Straight Degressive On Request (stainless steel 316)
Fixator*** Spider Fixator (Nylofor) 3CR12 Degressive No N/A
Fixator*** Bolts, nuts & washers Stainless Steel (304) Straight Degressive On Request (stainless steel 316)
***any fixators not purchased from Betafence and/or with any other coating than stainless steel are not covered by any guarantee.

Guarantee conditions Edited on December 2020
- Internet revision in January 2020: Internet general update.


D. Declercq: Group quality | K. Van Waes: Product Mgmt

 

 


TOP