BETAFENCE GUARANTEE | APAC REGION
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PRODUCT GUARANTEE - APAC REGION

Polyester or PVC coated Betafence fencing products installed more than 3km from saline water

DEFINITION OF THE GUARANTEE

Praesidiad Dihang (Suzhou) Security& Fencing Technology Co., LTD(hereafter “Praesidiad Dihang”) guarantee hereby its Betafence branded fencing products for a period of 10 years starting from the date of invoice. This guarantee covers production defects as well as its state of preservation.

Upon validation of the complaint by Praesidiad Dihang, Praesidiad Dihangengageseither to repair the product or to replace the defective product –materials only. The guarantee excludes coverage of possible direct and indirect costs. The guarantee conditions apply differently in function of the invoiced value of the fencing materials:

For invoiced value below 250.000 €: full repair or replacement of material at a degressive rate:

Year 1 and 2: replaced at 100% 
Year 3 and 4: replaced at 90%  
Year 5 and 6: replaced at 80% 
Year 7 and 8: replaced at 60% 
Year 9 and 10: replaced at 50% 

For an invoiced value higher than 250.000 €, no automatic product guarantee will be applied. Only a project-specific guarantee is valid. Any request for a “Project Guarantee” needs to be made at the time of quotation. Products and product coating specifications will be verified and optimized in function of the specific project location byPraesidiad group quality. Customer will receive a project-specific Guarantee certificate.

In case of dispute, an independent inspection authority of repute may be engaged to establish the true nature of the claim.

EXCLUSIONS

  • Betafence products which are not taken up in the standard product list available on the theBetafence internet website. This list is issued yearly.
  • Damage caused by installation, not in compliance with the instructions of Betafence; fencing installed at a temperature below 0°C for PVC-coated products and privacy fencing or below -10°C for polyester-coated products.
  • Parts of the fence which are intentionally left uncoated for earthing purposes
  • Damages caused by temperatures above 50°C.
  • Damage caused during storage, handling, transformation, installing or after erecting the product. Rust caused by cutting the Betafence product (the cut edge but as well rust due to sparks generated during the cutting process). The possible detrimental impact caused by non-compatible products.
  • Fences installed less than 3 km from saline water, as well as the entire islands in the Atlantic, Pacific or IndianOcean(except for products defined for “extreme guarantee” see below). Corrosion due to abnormal levels of aggressive chemicals or an environmental corrosivity higher than Class C3 (ISO 9223).
  • Coating defects which are not noticeable with the naked eye at more than5meterof the fence. Red rust less than 2% of total coated surface per unit. White rust. Decoloration of coating and stains.
  • Superficial rust or pitting on the surface of stainless steelcomponentsmight occur, however the function is guaranteed.
  • Privacy Fencing (Screeno Line, Screeno Wave, Collfort and Horizen) : Limited deformation as long as the functionality is not impacted. Direct and indirect damages caused by wind and other extreme weather conditions such as storm with hail and lightning.There will be no degeneration of the material (also no rot caused by insects or fungus for wood and wpc materials), except for stains and discoloration.The fencing systems should not be used as fall protection systems such as balcony balustrades.
  • Posts with hollow section (for example Nylofor post; Bekaclip posts...) installed in a concrete wall (without use of a footplate) or installed in such a way that the bottom of the post is blocked by concrete (possible water infiltration cannot drain away into the soil).
  • This guarantee does not cover failure or damage due to improper use or application, soil or structural movement, natural disasters, fire, abuse or misuse, vandalism, war, negligence, failure to perform proper routine maintenance.
  • In case of a complaint, the invoice will be requested by Praesidiad Dihangtoverify the purchase date of the products. The guarantee is only valid once full payment of the invoice has been received.

PRODUCTS WITH 10 YEAR GUARANTEE

 

2022 LIST OF PRODUCTS WITH 10 YEAR GUARANTEE
  BETAFENCE 10 YEAR GUARANTEE STAMP
Product Category Product Brand Coating C1-2-3 Environment more than 3km from saltwater
RESIDENTIAL PANELS BEKAFOR CLASSIC PES 10
RESIDENTIAL PANELS ZENTURO CLASSIC PES 10
RESIDENTIAL PANELS ZENTURO SUPER PES 10
3D PANELS MEDIUM SECURITY NYLOFOR 3D PES 10
3D PANELS MEDIUM SECURITY NYLOFOR 3D XL PES 10
3D PANELS MEDIUM SECURITY NYLOFOR 3D ESSENTIAL PES 10
2D PANELS MEDIUM SECURITY NYLOFOR 2D PES 10
2D PANELS MEDIUM SECURITY NYLOFOR 2D SUPER PES 10
POSTS POST ROUND PES 10
POSTS

POST SQUARE
NYLOFOR/DECOFOR/TWILFIX

PES 10
POSTS POST BEKACLIP 48-60 PES 10

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